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Mike Potter received eye opening feedback during a 360 performance review that made him question whether or not he wanted to stay in leadership. After a month of executive coaching, he realized that he needed to take the same approach to help his team as he did his clients, by asking two questions:

  • What’s holding them back from being the best they can be?
  • What can I do to help them out with that?

Mike Potter is a results-oriented IT Executive with a track record of success in developing and executing strategies that align to the value chain of the business.


Key Takeaways

  • Know your intrinsic and extrinsic motivators
  • Use 360 feedback to understand your blind spots
  • Find the motivators in your staff and align them to assignments
  • Group lunches with staff is a good way to collect feedback, challenges and ideas
  • Look for common themes in feedback that can be addressed across org
  • Focus on the good things to keep hope alive

Resources Mentioned

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