Use the controls above to listen to the episode or subscribe on iTunes | Stitcher Radio | Google Play | RSS


Crucial conversations are defined by Kerry Patterson as a needed conversation that involves strong emotions, opposing opinions and high stakes. But what happens when you need to have a crucial conversation but suffer from social anxiety?


Key Takeaways

  • If something between two people triggers a strong emotion from one party, a conversation needs to happen to get in synch.
    • The two people don’t have to share the same emotions. In many cases they feel differently about the situation.
  • The stakes are high when not having the conversation could erode trust and damage a relationship.
  • Technology professionals are notorious for having strong opinions because our knowledge and experience.
  • Sometimes we fear having a crucial conversation because we are afraid of conflict.
  • Thinking about having a crucial conversation or conflict can trigger anxiety.


Resources Mentioned

Available on People Friday and Hello Tech Pros daily podcasts

Get the Interview Questions

My Podcast Interview Guide contains the interview questions for all 3 topics:

  • Career Development
  • Product Development
  • Business Bevelopment
I hate spam. Unsubscribe anytime. Powered by ConvertKit
Liked it? Take a second to support this podcast on Patreon!