The best time to develop a business relationship is well before the critical point that you need it. Chris Britton gets to know his vendors, partners and consultants over lunches and meetings in a low-stress environment. When crunch time comes and he needs to solve a critical business problem late at night or over the weekend, Chris’ relationship investments pay off dividends.

Chris Britton leads the vendor management team for a top insurance carrier where he’s worked in the industry for the past 17 years. He currently lives in Austin TX.


Key Takeaways

  • It’s all about developing relationships so that you can understand people’s problems and better solve them
  • Do your homework on  the person you’re meeting with
  • Develop relationships prior to an emergency
  • Be aware of your surroundings to learn a new team’s culture
  • When you’re meeting a group, pay attention to how they are treating each other to learn their intra-dynamics
  • Respect other organization’s cultures
  • Be true to yourself and others and how you treat them

Contact Guest

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